QuickBooks is a featureful bookkeeping software that requires no prior knowledge to be operated. The software offers a payroll service for punctual employee payroll and updating their records. Unfortunately, the software can sometimes struggle to download the updates of the payroll service due to internal issues. QuickBooks error 15103 emerges on the screen when the payroll update process gets blocked due to invalid Digital Signatures. In case you also bump into this error on your QuickBooks, continue reading the blog to learn about the causes of the issue and the appropriate method to resolve it from your PC.
Get in touch with a QB professional at +1-855-948-3646 to get easy troubleshooting ideas for this error.
Reasons
Your QuickBooks fosters this payroll update error under the circumstances mentioned below-
Some Windows files or components are damaged, causing issues in QuickBooks when it tries to execute a function.
The verification of the Digital Signatures fails, due to which the payroll update is blocked in between.
The payroll update package is damaged during the download or missing an essential file.
You may also like to read:- How to resolve the QuickBooks error 15106
Solutions
The methods you need to fix the payroll update issue in QuickBooks are given below-
Solution 1- Add the Digital Signature Certificate manually
Digital Signatures are electronic encrypted codes introduced in the data when it is sent over the internet. This is done to help the receiver system check the credibility of the data and ensure no harm or unauthorized access has been made to the data. QuickBooks faces trouble processing the update package if the digital signatures of some files fail. The payroll update gets canceled, and you see an error code on the screen. You can fix the issue by installing the Digital Signatures manually, as shown in the steps below-
Use a file explorer to go to the QuickBooks folder located in C:\Program files\intuit\QuickBooks.
Right-click the QBW32.exe file inside the QB folder and select the Properties option.
Mark Intuit.inc below the Digital Signatures tab with a single-click.
Hit theDetails option and click View in the Digital Signature Details window.
Click the Install Certificateoption in the next window and tapNext twice.
HitFinishand try installing payroll updates again in QuickBooks.
If the error develops again and interrupts the process, try the following solution.
Solution 2- Configure the .NET Framework settings to prevent QuickBooks from getting blocked
Windows components like .NET Framework are used to create and run Windows applications. QuickBooks will face trouble running or integrating with Windows applications if the .NET framework gets damaged or corrupted. Use the following steps to set up the .NET Framework settings-
Go to theRun Window and enter ‘inetcpl.cpl’ in the search field.
Click Ok to open the Internet Properties window and go to the Advanced tab.
Scroll down to find the .NET Framework settings.
Mark the .NET Framework 4.5 checkbox if it isn’t marked or vice versa.
Save the settings and reboot your system.
Reopen QuickBooks and try downloading the payroll updates again.
Conclusion
This blog explains why QuickBooks error 15103 becomes a barrier while downloading payroll updates. We hope you apply the methods given in the blog to rectify the problem and update the payroll service in your QuickBooks easily.
If you encounter any issues while using the methods, consult a QB expert team at +1-855-948-3646.
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