Have you recently updated QuickBooks and are having data issues? If yes, then you might be getting the QuickBooks data missing after update issue. This issue can be a little tricky to resolve and can arise due to a changed company file folder path. If you are encountering the QuickBooks company file missing error, you can use the reasons and solutions provided below to eliminate it once and for all.
If you are having trouble understanding the steps or resolving the error message on your own, you can reach out to us at +1-855-948-3646 to get direct assistance from our support team.
Possible Factors triggering the QuickBooks Company File not Found Error
If you can’t find QuickBooks company file, the following common factors might be responsible –
The company file path has changed, or the file folder might be damaged/corrupted.
The company file you are trying to access might be accidentally deleted from the system or might be damaged.
There are network connectivity issues while running QuickBooks in the multi-user mode.
Essential files, like the QBWUSER.INI file, are not running correctly, and they might be damaged.
Your QuickBooks Desktop has become obsolete, which is causing compatibility issues while accessing the data file in the application.
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Methods to Reliably Resolve the QuickBooks can’t find your Company File Issue.
The QuickBooks company file disappeared issue can be easily eliminated by using the solutions below –
Solution 1 – Move the Company File to a New Location from the File Explorer
You can address the QuickBooks company file lost after update issue by moving the company file to a new location.
Launch the Windows Start menu and search for File Explorer to find your company file from the folder.
Choose the file with the .qbw extension and right-click the company file to choose to copy it, and paste it anywhere on your Desktop.
Now, right-click the copied company file and hit Rename to modify the name, and launch QuickBooks to access the File menu.
Select Open or Restore a Company and choose the company file copied to the Desktop to open it.
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Solution 2 – Ping the Server by Running the CMD Command
To resolve the file missing error, you can try to ping the server from the workstation.
On your workstation PC, press Windows + R and type CMD in the Run command box to type “ipconfig /all” without quotes and press Enter.
Note down the name of the Host Name and keep it handy to type Ping [Host Name] that you have noted down and check if all the packets sent are received by the server without any data loss or issues.
If you suspect that there is a packet loss, you need to contact your IT professional to address the issue and fix the data missing error.
Conclusion
You can perform the steps given in this blog to terminate the QuickBooks data missing after update issue. If the error persists, you can call us at +1-855-948-3646 to get assistance from our QB experts.
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