QuickBooks error 12031 can take place while updating QuickBooks payroll service or the application itself. The error typically occurs due to the common network connection issues preventing QuickBooks from communicating with the server. Besides, it can be the erroneous SSL settings that can give rise to the error code 12031 in QuickBooks. To resolve the issue, you need to find and fix all the possible causes one after the other. In this post, we will discuss the possible reasons that can bring forth QuickBooks error 12031 and fix them using relevant troubleshooting steps.
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Annoyed with QuickBooks Desktop error 12031 and need instant help? Give us a call on our QuickBooks error helpline number 1-855-948-3646 to get immediate technical relief
What Are The Possible Causes Behind QuickBooks Error Code 12031?
Multi-pronged causes can lead to QuickBooks error 12031, as stated in the below-given list:
Common issues related to the Internet connection
When you try to access the server and network timeout arises
Your Firewall or Internet security settings blocking QuickBooks for security reasons
When Internet Explorer is not your default browser
If your SSL settings are not configured properly
How To Troubleshoot QuickBooks Update Error 12031?
To eliminate the QuickBooks payroll update error 12031, follow the below-given steps with the full attention:
Solution 1: Make Sure The Your Internet Connectivity Is Stable
Perform the below-given steps to specify how you want to connect to the Internet:
Launch QuickBooks and select Internet Connection Setup from the File menu
When the new window opens, mark the radio button against “Use my computer’s Internet connection settings option
Click Next and then further click the Done button to finish
If QuickBooks error 12031 continues, try the next troubleshooting procedure.
Solution 2: Prevent QuickBooks From Firewall Blocking
To exempt QuickBooks from Firewall blocking list, follow the below-given steps:
Click the Start icon and then enter the Firewall in the search area
Now you need to click Windows Firewall
Next, click Allow a program or feature through Windows Firewall
Click on Change Settings when the next screen appears
Checkmark the box against QuickBooks to prevent it from Firewall blocking
Sometimes the Intuit error code 12031 can take place due to the third-party applications interfering the QuickBooks update process. In this condition, try to get an update in the safe mode. If you need any further assistance in troubleshooting QuickBooks error 12031, dial our QuickBooks error helpline number 1-855-948-3646.
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